Kwest is a research organisation based in Manchester and we are commissioned by a wide range of organisations to carry out research on their behalf with residents and customers.
We carry out research in a number of ways, including: sending postal questionnaires, making telephone calls from our research centre, doing face to face home visits and by emailing invitations to people to complete questionnaires online.
I have been telephoned by Kwest
Our interviewers will provide details of what the research is about and how the information you supply will be used. Participating in the research is entirely voluntary and you are entitled not to answer any question you do not feel comfortable with. You can change your mind at any point during the interview and choose not take part in the survey.
All of our interviewers are trained to industry standards and if you wish to check the credentials of Kwest Research, you can call the Market Research Society on 0500 39 69 99.
I have been invited to take part in an online survey
Our clients at times request that we email invitations to people to ask them to participate in the online research.
Involvement in any of our research is optional and if you prefer not to take part, please ignore the email or get in touch to let us know and we will make sure that you are not contacted again.
Someone has visited my home
All of Kwest's interviewers have photographic identification. If you are unsure of the identity of the caller, do not let them into your property. You can contact Kwest on 0161 448 1388 to check the identity of our interviewers.
Our interviewers will provide details of what the research is about and how the information you supply will be used and you are perfectly entitled not to answer any question you are not comfortable with. You can change your mind and not take part in the survey at any time during the interview.
I would like more information
If you would like more information about Kwest and the research we are carrying out, please call us on 0161 448 1388 during office hours or email email@example.com