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0161 448 1388

Undertaking a survey allows you find out what your customers really think about your organisation and enables you to use the data to meet service expectations and requirements. From postal surveys to telephone, SMS and online surveys, valuable insight into your customers’ feelings and expectations can be gauged.

Kwest offers 30 years of experience in designing and implementing specialist surveys for social housing landlords. Our Project Managers can guide you through every aspect of your project and support you each step of the way. Whether your organisation wishes to undertake a STAR survey, monitor services or conduct bespoke research into specific areas of interest, we can help.

We are expert in all key data collection techniques and offer a number of multi-mode options that combine different methods to increase accessibility for participants and maximise response. If you are considering a survey soon, please feel free to call us on 0161 448 1388 to discuss your requirements.